Our service -

The core of our philosophy


SCHENCK USA CORP. offers a variety of common parts on-line in a convenient shopping cart format. Use the links below to navigate through the on-line catalog (these links will appear in the left column on subsequent pages). If you need assistance feel free to call our Hotline at 1-800-873-2357 (M-F 8:00 am-5:00 pm EST).

You may also contact our Parts Department with your inquiry. Please include the Serial Number of your Machine!

On-line orders, are processed during our business hours. Orders received for in Stock items after 3PM EST, or on Weekends and Holidays, are processed the following business day.
All transactions are processed on a secure server. Prices are valid for US transactions only.

The placement of your order through our website signifies your acceptance of our
Terms and Conditions of Sale
Please note that there is a $100 minimum on all shopping cart orders.

It is strongly recommended to provide your machine serial number in the comment field prior to submitting your order. Not providing the serial number of your machine may delay the processing of your order!

Order Parts:

Return policy:
Returns and exchanges will be accepted on certain products, within 30 days of original purchase. Before returning an item, please contact our Parts Department (1-800-873-2357) to obtain a return authorization (RA) number. All returned items must be unused and in the original packaging. Please address the return shipment as follows:

535 Acorn Street
Deer Park, NY 11729

Restocking Fee
A 15% restocking fee ($75.00 minimum) will be charged to returned stock items that are not defective. A minimum of 25% restocking fee will be charged for custom items.

Nonreturnable Items
These items include labor and/or installation services; items that are damaged or abused; items that have been used or modified; electronics (PC boards, electronic modules, video monitors); custom made items; and items identified as **Web Order Only**.

SCHENCK USA CORP. reserves the right to deny any return.