Your contact for all questions relating to customer service

Phone: 1-800-873-2352

Customer Service - Spare parts

Having the serial number of the machine will expedite your inquiry!

What our customer service provides

Spare parts – available at short notice wherever you are

Where repair work is necessary, we push for speed: Schenck Trebel service engineers will usually carry a supply of critical spare parts or parts subject to wear with them. If a part is not on hand, our spare parts service will ensure prompt delivery. A large variety of parts and a high-performance logistics system ensure prompt response.
Repair – a cost efficient alternative

Sometimes the replacement of a component can be avoided. Worn or defective parts can often be repaired at reasonable cost. Our repair service makes sure that the repaired part provides the same quality standard as the original. As a rule, repair will cost no more than half the price of the original spare part. This will reduce costs on your budget and get your machine back into working order more quickly – particularly where non-standard parts are concerned.
Equipment loans are available during machine repair- in many cases you can continue to work uninterrupted. Or you simply use our balancing services- they help you fast and economically.

Our specialists ensure prompt fault diagnosis of equipment, proven and efficient repair service and they will advise you how to avoid recurrent problems
Overnight shipments decrease the downtime of your balancing machine. Long-term availability of spare parts increases the useful life of your balancing machine.